Shela Yuen | Project Manager, UX/UI Designer

About Me

My mission is to apply creativity with practicality and create thoughtful user experiences with UX/UI Design.

With 14 years of proven records in Sales and Customer Service sectors, and experience in multiple disciplines, I’m good at constantly bringing in new perspectives to solve problems efficiently and effectively.

My journey of the New Media industry began when I found that I was using my long abandoned passion in design, to draw posters with MS PowerPoint in my previous job. It sparked my hunger to learn more about design for real, and led me to the New Media Design and Web Development Program in BCIT in Vancouver. In this program, we were equipped with a wide spectrum of software and skills that we need to create compelling storytelling in the medium of website design.

When I'm not in the designer mode, you can find me immersing myself in fun activities like watching Japanese Drama, cooking, taking photos or making videos. My favorite mental break is to watch or read anything with epic storytelling, either thriller movies or detective novels!

This is Me

Putting my customer-centric work experience in the Business sector into Web Design!

Business

Design

Tech

Soft Skills

Business and Design skills
I have got from each stage of life

Working skills of Web Development, UXUI Design, Adobe Creative Suite

BCIT - New Media Design & Web Development

MAY 2023 - NOV 2024
Channel Management Skills, Pitching to Corporate Clients, Training Frontline Staff

Sales Channel Management at Manulife HK

2021 - 2023
The Art of Storytelling & Empathizing

Insurance Advisor with 4-year Million Dollar Round Table qualification

2016 - 2023
Logical & Analytical thinking

Master of Arts in Philosophy

2011 - 2013
Project Management Skills & Communication skills

Customer Relationship Manager in Leasing and Banking Industries

2009 - 2015
Marketing and Management Business Skillsets

Bachelor of Business Administration

2006 - 2009